Following Lloyds Bank announcing that their Carlton Hill branch will shut on 26 July, Tom Randall MP has met with the branch manager to discuss customers concerns.
Speaking after the meeting on Wednesday 12 April, Tom Randall MP said "I’ve been to speak with the branch manager of Carlton Hill’s Lloyds bank this morning, to discuss Lloyds decision to close this branch and to express the concerns of those Carlton Hill branch customers who have contacted me following the news.
"The Carlton Hill branch sadly closes on 26 July. To ensure customers banking needs are still met once the branch closes, Lloyds have partnered with the Post Office, where cash can be deposited and withdrawn, cheques banked and balances checked. The closest Post Office to Carlton’s Lloyd branch is 6 shops down in the McColl’s. Lloyds staff will be available to introduce customers to the Post Office."
To support the customers impacted by the Lloyds Carlton Hill branch closure, Lloyds will:
- Telephone and send letters to vulnerable customers with the offer an appointment to discuss alternative banking methods;
- Provide advice on alternative banking methods, such as telephone banking, online banking and Post Office services;
- Lloyds will also provide free tablets and training to assist vulnerable customers in accessing online banking; and
- Redeploy all its staff at the Parliament Street branch in Nottingham City.
Tom added "Access to cash is extremely important and I am pleased Carlton Hill and Carlton will still have outside cash points at Tesco Express, Foxhill Stores, Tesco in Carlton and the Post Office on Oakdale Road. I’m addition to the inside cash withdrawal service at McColl’s 6 doors down from the Lloyds Bank."
After the closure, the nearest Lloyds branch to Carlton Hill’s will be in Parliament Street in Nottingham City or Front Street in Arnold.
